SouthWest Transit (SWT) pledges that you will have access to all our programs, services and benefits without regard to race, color, or national origin.

Your rights under Title VI of the Civil Rights Act of 1964:

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that “no person in the United States shall, on the ground of race, color, or national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance” (42 U.S.C. Section 2000d).

SouthWest Transit (SWT) is committed to ensuring that no person is excluded from participation in, or denied the benefits of transit services on the basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1.B.

If you believe that you have been discriminated against because of your race, color or national origin, you may file a written complaint (download form below), with SouthWest Transit at this address:

Erik Hansen  - Chief Executive Officer
SouthWest Transit
14405 W 62nd St
Eden Prairie, MN 55346

Or you can contact us by phone at 952-949-2287 or by email at customerservice@swtransit.org.

SWT's Title VI Plan can be found here.

SWT's Title VI grievance procedure can be found here.

SWT's Title VI Complaint Form can be found here.

SWT's Limited English Proficiency Plan can be found here.

ADA Accessibility

In accordance with the ADA, SouthWest Transit does not discriminate based on disability in its programs, services, activities, and employment practices.

A Title II ADA grievance procedure is established to meet the requirements of the Americans with Disabilities Act (ADA). The ADA provides comprehensive civil rights protections to persons with disabilities in the areas of employment, state and local government services, public accommodations, transportation, and telecommunications. Title II covers state and local government and any of its departments, agencies, or other instrumentalities.

The ADA mandates that individuals with disabilities shall not be excluded from participation in, denied the benefit of, or be subjected to discrimination under any program or activity.

This Title II ADA grievance procedure can be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by SouthWest Transit.

SouthWest Transit will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all SouthWest Transit programs, services, and activities. 
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a SouthWest Transit program, service, or activity, should contact SouthWest Transit as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require SouthWest Transit to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.